I know this is ElevenLabs but... is this policy around not honoring credits common among AI companies?
English summary
The user complains that ElevenLabs does not add existing paid credits to the new quota when upgrading subscription tiers. This means the company effectively retains the money without providing additional credits. The user wonders if such practices are common among AI companies and seeks others' experiences.
Chinese summary
用户抱怨ElevenLabs在升级订阅等级时不将已支付的积分计入新配额。这意味着公司实际上保留了用户的钱却不提供额外积分。用户质疑这种做法在AI公司中是否普遍,并希望了解其他人的经历。
Key points
Paid credits are not transferred to new subscription tier
已支付的积分不会转移到新的订阅等级
User feels this is effectively taking money without compensation
用户认为这实际上是拿钱不补偿
Asking if this policy is common among AI companies
询问这种政策在AI公司中是否常见